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Frequently asked questions

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Why do you need my credit card for a free trial?

We ask for your credit card to allow your membership to continue after your free trial and helps us deliver better service for all the honest customers.

NOTE: We won't bill you during the free trial. You can cancel membership at any moment before your trial ends.

Is my information kept confidential?

Yes, your information is totally safe. WebDefender won’t ever use your info in a harmful way, share it or sell it.

Is my membership valid on multiple devices?

Each Premium membership is valid for up to 5 devices. Do not hesitate to share your membership with close friends and family.

How do I cancel my membership?

Canceling your membership can be done via the billing section of our dashboard, which is available once you have an active membership.

What forms of payments do you accept?

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